Frequently Asked Questions

Everything you need to know about high-performance naturals™

What is the status of my order?

Once your order ships, you will receive an email with a tracking link. You can also log into your account to view your order history and real-time status updates.

Are your products cruelty-free and vegan?

Yes! Tarte is 100% cruelty-free. While many of our products are also vegan, you can easily identify them by looking for the 'vegan' badge on individual product pages.

What is your return policy?

We want you to love your purchase! If you are not satisfied, we offer free returns on all gently used items within 30 days of the delivery date for a full refund.

Do you ship internationally?

We currently ship to over 190 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find my perfect foundation shade?

You can use our online Shade Finder tool or upload a photo for a personalized recommendation from our beauty experts to find your perfect match in our Shape Tape™ family.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Afterpay, allowing you to shop now and pay in four interest-free installments.